EMC Electric – Privacy Policy

Name: EMC Electric Inc
Address: 9929 District Line Rd, Burlington, WA, 98233, US
Telephone: 360-757-0182
Price range: $$$
Rating: 5

Effective Date: May 12, 2026

EMC Electric (“EMC Electric,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, requesting services, communicating with us, or otherwise interacting with our business.

This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information, as well as your privacy rights under applicable Washington State and United States laws.

By accessing or using our website and services (collectively, the “Services”), you consent to the collection, use, and disclosure of information as described in this Policy.

1. Scope

This Policy applies to personal information collected through:

Our website;
Online forms and quote requests;
Phone calls, emails, and text communications;
Customer service interactions;
Service appointments and estimates;
Marketing and promotional communications;
Social media interactions;
Other online and offline interactions with EMC Electric.

This Policy does not apply to:

Employment-related information;
Information collected by third-party websites not controlled by EMC Electric;
Publicly available information.

2. Information We Collect

We may collect personal information directly from you, automatically through your use of our Services, and from third parties.

Information You Provide Directly

Contact Information

We may collect:

Name;
Email address;
Phone number;
Mailing address;
Service address;
Any information you submit through forms, emails, or customer support.

Service & Appointment Information

We may collect:

Details regarding requested electrical services;
Appointment scheduling information;
Service history;
Project notes and communications.

Payment Information

When payments are made, we may collect:

Billing address;
Payment type;
Limited payment transaction information.

Payment processing may be handled by third-party payment processors. EMC Electric does not store complete payment card numbers on its systems.

Communications

We may maintain records of:

Emails;
Phone calls;
SMS/text messages;
Online chat communications;
Customer reviews and feedback.

Information Collected Automatically

When you use our website, we may automatically collect:

IP address;
Browser type;
Device type;
Operating system;
Website usage activity;
Referring pages;
Approximate location information;
Cookies and tracking data.

Information from Third Parties

We may receive information from:

Advertising and analytics providers;
Social media platforms;
Referral partners;
Publicly available sources;
Marketing providers.

3. How We Use Information

We may use personal information for the following purposes:

Providing electrical services and customer support;
Scheduling appointments and sending reminders;
Processing payments and invoices;
Responding to inquiries;
Improving our website and services;
Marketing and promotional communications;
Website analytics and performance monitoring;
Fraud prevention and security;
Compliance with legal obligations;
Protecting our rights and property.

4. SMS & Text Messaging Policy

If you opt in to receive SMS or MMS messages from EMC Electric, you agree to receive communications related to:

Estimates and service inquiries;
Appointment confirmations and reminders;
Technician arrival notifications;
Customer support;
Project updates;
Follow-up communications.

SMS Terms

Message frequency may vary;
Message and data rates may apply;
Consent is not a condition of purchase;
Reply STOP to unsubscribe;
Reply HELP for assistance.

Mobile opt-in information and consent will not be sold or shared with third parties for marketing purposes.

Wireless carriers are not liable for delayed or undelivered messages.

5. Cookies and Tracking Technologies

EMC Electric and its service providers may use:

Cookies;
Pixels;
Analytics tools;
Local storage technologies;
Similar tracking technologies.

These technologies help us:

Analyze website traffic;
Improve website performance;
Remember user preferences;
Deliver relevant advertising;
Maintain website security.

You may disable cookies through your browser settings, although some website features may not function properly.

Google Analytics

We may use Google Analytics to help analyze website traffic and usage.

For more information:

Google Privacy Policy: https://policies.google.com/privacy
Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout

6. Disclosure of Information

We do not sell personal information for monetary compensation.

We may disclose personal information to:

Service Providers

Third parties that assist us with:

Website hosting;
Payment processing;
Marketing;
Customer support;
Analytics;
Communication services.

Legal & Compliance Purposes

We may disclose information:

To comply with laws or legal requests;
To enforce our agreements;
To protect rights, safety, and property;
To prevent fraud or security incidents.

Business Transfers

If EMC Electric undergoes a merger, acquisition, or business transfer, personal information may be transferred as part of that transaction.

Deidentified & Aggregate Data

We may use and share aggregated or deidentified information that cannot reasonably identify individuals.

7. Your Privacy Choices

Marketing Communications

You may opt out of promotional emails or marketing messages at any time by:

Clicking the unsubscribe link in emails;
Replying STOP to text messages;
Contacting us directly.

We may still send service-related or transactional communications.

Most browsers allow you to:

Block cookies;
Delete cookies;
Control cookie settings.

Do Not Track Signals

Our website may not respond to browser “Do Not Track” signals.

8. Washington State Privacy Rights

Washington residents may have rights under applicable state and federal privacy laws, including the right to:

Request access to certain personal information;
Request correction of inaccurate information;
Request deletion of personal information where applicable;
Opt out of certain marketing communications.

Nothing in this Policy limits rights available under Washington law.

9. California & Other State Privacy Rights

Residents of California and certain other states may have additional rights under applicable privacy laws, including:

Right to know what personal information is collected;
Right to delete personal information;
Right to correct inaccurate information;
Right to opt out of certain data sharing activities;
Right not to be discriminated against for exercising privacy rights.

To exercise privacy rights, please contact us using the information below.

EMC Electric does not knowingly sell or share personal information of minors under 16 years old.

10. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children.

If we learn we have collected personal information from a child under 13, we will delete the information as required by law.

12. External Links

Our website may contain links to third-party websites. EMC Electric is not responsible for the privacy practices or content of those websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the Services after changes are posted constitutes acceptance of the revised Policy.

14. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

EMC Electric
9929 District Line Road

Burlington, WA. 98233

360-757-0182
[email protected]